Launching a website is just the beginning. Without ongoing maintenance, websites become vulnerable to security exploits, slow down over time, and gradually lose search rankings. Outdated plugins, expired SSL certificates, and unpatched vulnerabilities are ticking time bombs. At Fillicore Technologies in Salem, we provide proactive website maintenance that prevents problems before they impact your business.
For businesses across Tamil Nadu, our maintenance plans are designed to give you peace of mind. Whether you need basic monitoring and updates or enterprise-grade SLA support with guaranteed response times, we have a plan that fits your needs and budget. Your website stays fast, secure, and up-to-date — so you can focus on running your business.
01 — Services
Comprehensive maintenance that covers every aspect of your website's health.
Real-time monitoring from multiple global locations. Instant alerts when your site goes down, slows down, or returns errors. We detect and respond to issues before your customers notice — typically within minutes, not hours.
Regular updates for CMS platforms, plugins, frameworks, and server software. Security patches applied within 24 hours of release for critical vulnerabilities. We test updates in staging before applying to production to prevent compatibility issues.
Regular content updates — new pages, blog posts, product listings, image changes, and text modifications. We handle the technical side so your marketing team can focus on strategy. Includes SEO optimization for all new content.
02 — Why Maintenance
A neglected website is a liability. Proactive maintenance protects your investment.
Continuous tracking of page load times, server response times, and Core Web Vitals. We identify performance regressions early and optimize proactively. Monthly performance reports show trends and improvements over time.
Automated daily backups stored in multiple locations. Database backups, file system snapshots, and configuration backups. Point-in-time recovery capability ensures you can restore your site to any previous state within minutes.
When things go wrong — hacked sites, server crashes, or data corruption — our emergency response team is available 24/7. We diagnose, fix, and restore your site with minimal downtime. Post-incident reports help prevent recurrence.
03 — Features
Every maintenance plan includes these essential capabilities.
Guaranteed response times, uptime commitments, and escalation procedures. Clear SLAs with financial penalties for missed targets give you confidence in our commitment.
A dedicated team familiar with your codebase and infrastructure. No explaining your setup every time you need help. Direct communication channels for fast resolution.
Detailed monthly reports covering uptime, performance metrics, security status, updates applied, and recommendations. Full transparency into what we're doing and why.
04 — Our Process
From onboarding to ongoing care — a structured approach.
Comprehensive health check and baseline performance measurement.
Configure monitoring, backups, and communication channels.
Address existing issues, update outdated software, and optimize.
Regular updates, monitoring, and proactive optimization.
Performance reports, recommendations, and plan adjustments.
05 — FAQ
Our maintenance plans include 24/7 uptime monitoring, security patches and updates, daily backups, performance optimization, content updates, SSL certificate management, plugin/dependency updates, broken link fixes, and monthly health reports. We also provide emergency support for critical issues.
Our response times depend on your SLA tier. Critical issues (site down) get a 15-minute response time on our premium plan and 1-hour on standard. High-priority issues get 2-4 hour response. Regular maintenance requests are handled within 24-48 hours. We provide 24/7 emergency support for all plans.
Yes. We offer tiered SLA plans — Basic, Professional, and Enterprise — with guaranteed response times, uptime commitments (99.9% to 99.99%), dedicated support channels, and monthly reporting. Each plan includes a defined number of support hours and content update requests per month.
Phone
+91 00000 00000Location
Salem, Tamil Nadu · Working Globally